Effective Date: October 1, 2025
Business Name: AEY Solutions, LLC
Location: Austin, Texas
1. Acceptance of Terms
By engaging with AEY Solutions LLC (“Company,” “we,” or “us”), the client (“you” or “Customer”) agrees to be bound by these Terms of Service (“Terms”). These Terms apply to all consulting, management, and digital marketing services we provide, whether purchased online, through a written agreement, or verbally confirmed. If you do not agree to these Terms, please do not use our services.
2. Scope of Services
We provide management consulting and digital marketing services, which may include business strategy, process improvement, branding, content creation, social media management, and other related services as agreed upon in writing. Any additional services not specified in the proposal, estimate, or written agreement will require a separate written approval and may incur additional charges.
3. Client Responsibilities
You agree to:
Provide accurate and complete information necessary for us to perform the services. Respond to communications and feedback requests promptly.
Obtain all necessary permissions and licenses for materials, logos, or data you provide to us. Use our recommendations and deliverables in a lawful manner. Failure to provide required information or timely feedback may delay service delivery and may result in additional fees.
4. Fees and Payment
Unless otherwise agreed in writing:
All fees are stated in U.S. dollars and are due upon receipt of invoice. Late payments (past 10 days) may be subject to a 1.5% monthly service charge or the maximum allowed by Texas law. Deposits or retainers paid are non-refundable once work begins. We reserve the right to suspend services or withhold deliverables until payment is received in full.
5. Refunds and Cancellations
Due to the nature of consulting and digital marketing services, all fees are non-refundable once services have commenced, unless otherwise specified. If you cancel before project initiation, we may refund part of your payment less any administrative or preparatory costs.
6. Confidentiality
We agree to treat your proprietary and business information as confidential and not disclose it to any third party except as required by law or as needed to perform contracted work. You agree to do the same with any confidential methods, tools, or materials we provide.
7. Intellectual Property
All materials, content, and strategies created by us remain our property until full payment is made. Upon full payment, you receive a non-exclusive, perpetual license to use deliverables for your internal business purposes. We retain the right to display non-confidential portions of the project in our portfolio or marketing materials unless you specifically request otherwise in writing.
8. Limitation of Liability
To the fullest extent permitted by Texas law, we shall not be liable for:
Any indirect, incidental, or consequential damages, Loss of business, profits, or data, Any actions taken by you based on our advice. Our total liability for any claim arising under this agreement shall not exceed the amount paid by you for the specific service giving rise to the claim.
9. No Guarantee of Results
While we strive to provide high-quality consulting and marketing services, we do not guarantee specific results, sales, or outcomes. Performance depends on multiple factors beyond our control, including your own business operations, market conditions, and customer behavior.
10. Termination
Either party may terminate the agreement with written notice if the other party materially breaches these Terms and fails to correct the breach within ten (10) days after receiving notice. Upon termination, you must pay for all work performed and expenses incurred up to the termination date.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any dispute shall be brought before the courts of Travis County, Texas.
12. Independent Contractor Relationship
We operate as an independent contractor, not as your employee, partner, or joint venture participant. You are responsible for your own taxes, insurance, and compliance with applicable laws.
13. Modifications to Terms
We may update these Terms periodically. Continued use of our services after changes take effect means you accept the updated Terms.
14. Contact Information
If you have questions or concerns about these Terms, please contact:
AEY Solutions LLC
Email: [email protected]
Phone: 888-760-5108
Address: 5900 Balcones Dr #8115, Austin, TX 78731